Synology Hyper Backup – Failed to Connect
I had this issue setting up Hyper Backup between two Synology Diskstation devices for a customer in Oxford. Synology NAS devices were located at different sites. The Draytek firewall at the destination office was set up to forward port 6281 to the destination NAS (which had Hyper Backup Vault installed). Slightly off-topic security warning – […]
Windows 11 – Make Azure / Entra AD user admin
Normally, a user who joined a Windows 10 / 11 PC to Entra AD becomes a local administrator. Everyone else who logs in subsequently doesn’t get the admin rights. Here is a quick way to make a user who previously logged on to a PC an administrator. October 2024Oxford, Oxfordshire
macOS – Relocate folder to external hard drive
I recently used this method for a customer in Oxford whose 256GB hard drive on their Mac Mini was running out of space. You can re-locate pretty much any folder within macOS to another place (including an external hard drive) by moving the original folder and then creating a symbolic link in its original place. […]
Teams channels couldn’t load. Refresh the page to try again
A user from a small company in Oxford came with a new Microsoft Teams issue. They couldn’t copy files from one Team’s File section to another Team’s channel. Expanding the “In Channels” section in the file copy winodw would bring the following error. Clicking the Retry button was completely useless. A quick test revealed that […]
System Error – msvcp140_atomic_wait.dll was not found
This issue occurred to one of our clients in Oxford when they tried to open a Microsoft Word document from the company’s SharePoint library in the desktop version of Microsoft Word (it worked fine in the web version). The MS Word would not open, instead, the following error message would pop up: The issue was […]
Set up Windows 11 with local user account
Microsoft is slowly but surely removing all options to set up a Windows 10 computer without an online Microsoft account. Until recently, you could create a local offline account if you didn’t have (or pretended to not have) an Internet connection. This has now changed and unplugging your network cable will no longer work. Windows […]
Slideshow dekstop background keeps switching to Picture
Here is a little strange little issue a customer from a small business in Oxford came to us with – he wanted his Windows 11 laptop desktop background to be a slideshow of personal pictures. He was also using the Windows 11 virtual desktop feature (which allows users to switch between virtual desktops by using […]
Microsoft 365 – Force Mailbox Online Archive
If you enable an Online Archive for Microsoft 365 Exchange user and assign one of the “Move to Archive” policies to any folder, the archiving process can take some days to start. To speed up the process, you can run the following PowerShell commands: The archiving process should now start quicker, however, there is still […]
Windows 11 installer – bypass TPM and Secure Boot
If you try to install Windows 11 from a bootable USB/DVD drive on a computer that doesn’t meet Windows 11 TPM 2.0, Secure Boot, or RAM requirements, you will be greeted by the following error message during the Windows Setup: Luckily, all these requirements are not technical limitations and can be easily bypassed. September 2024Oxford, […]
Open “Devices and Printers” in Windows 11
If you try to open Devices and Printers from the old Control Panel in Windows 11, you will be taken to the new Windows 11 Settings > Bluetooth & Devices page. For now, you can still open the old “Devices and Printers” interface using one of the following workarounds. September 2024Oxford, Oxfordshire