Windows 11 installer – bypass TPM and Secure Boot
If you try to install Windows 11 from a bootable USB/DVD drive on a computer that doesn’t meet Windows 11 TPM 2.0, Secure Boot, or RAM requirements, you will be greeted by the following error message during the Windows Setup: Luckily, all these requirements are not technical limitations and can be easily bypassed. September 2024Oxford, […]
Open “Devices and Printers” in Windows 11
If you try to open Devices and Printers from the old Control Panel in Windows 11, you will be taken to the new Windows 11 Settings > Bluetooth & Devices page. For now, you can still open the old “Devices and Printers” interface using one of the following workarounds. September 2024Oxford, Oxfordshire
Windows 11 – Enable WebSignIn without Intune
When preparing a Windows 10 / 11 device for a user we often have to sign in with their Microsoft Entra ID (previously called Azure ID) to set everything up. If the user is not available to enter their Microsoft 365 (Entra ID) password and authorise login via MFA, admins can use the Temporary Access […]
One or more items in the folder you synchronise…
A user from a small business in Oxford recently contacted us with a Microsoft Outlook issue. A recurring event in the Microsoft Office 365 (Exchange) calendar got corrupted and kept popping up reminders every hour or so. The event in the Outlook calendar was displayed with a little diamond icon indicating a conflict. Trying to […]
M365 bookings mailbox forwarding to wrong address
Within the Microsoft 365 Exchange environment, when a user creates a booking calendar, the system automatically creates an unlicensed resource mailbox with an automatically generated username (normally user’s firstname+lastname). Emails sent to this resource mailbox are automatically forwarded to the user’s main mailbox. We recently had an issue with a customer in Oxford where such […]
Microsoft 365 Admin Reports don’t show user names
If you go to Microsoft 365 admin portal > Reports > Usage, by default you’ll see random ID numbers instead of actual user names. This can be easily fixed. Login as a Global Admin, go to Microsoft 365 Admin Center > Settings > Org Settings > Services > Reports and uncheck “Display concealed user, group, […]
MS Outlook – Connect to the server to view them…
When a Microsoft 365 / Exchange account is configured in Cached mode, Outlook only downloads and displays emails for a certain time period (by default 1 year). If you scrool to the very bottom of the email list, you will see the following message: After clicking the link, Outlook will load more items directly from […]
Hard Drives fills up with Outlook .etl log files
We recently resolved this little issue for a couple of our customers in Oxford and Bicester on their personal DELL laptops. 256GB SSD hard drives were running out of space even though users were storing very little data locally. A quick C drive scan with TreeSize revealed that over 150GB of space was being consumed […]
That didn’t work. We’re sorry but…
This issue recently occurred to one of our Oxford client’s guest users. They received an invitation to access a shared file (via Microsoft 365 SharePoint). However, after logging in with the Microsoft account which received the email invitation, they were getting the following error: was one of their other email addresses, not the one […]
Update MariaDB on Plesk web server
MariaDB can normally be updated via Plesk web admin > Tools and Settings > Database Servers. If you don’t see the option to upgrade it (or a message saying that you are already up to date), perform the following: June 2024Oxford